Client: Zenice

Zenice is one of the highest-rated luxury rental homes in Venice Beach, known for delivering boutique-level hospitality. To maintain its reputation and stand out in a competitive market, Zenice needed a way to elevate the guest experience beyond the stay itself.

Challenge

Zenice wanted to deliver a hotel feel that set them apart from standard short-term rentals, provide guests with high-quality items that could be enjoyed during their stay and taken home as keepsakes, ensure every touchpoint reflected the premium Zenice brand, and execute all of this under tight timelines without compromising on polish.

Solution: Zenice x WhoaPromos

That’s where WhoaPromos came in. Partnering with Zenice, Whoa designed and delivered a cohesive collection of branded luxury products that seamlessly integrated into the guest experience. Guests were welcomed with comfort kits featuring plush robes, custom Zenice glassware, and curated essentials. On the beach, branded towels, umbrellas, and bucket hats became part of the daily routine, reinforcing the Zenice identity. Every product was tied together with a consistent design system, translating the idea of “Venice Beach luxury” into tangible details that guests could see, touch, and remember. Attention to embroidery, imprint precision, and color fidelity ensured brand integrity at every step.

Results & Impact

The impact was immediate. Guests consistently reported that the branded items gave the home a “boutique hotel” feel. Many products became keepsakes that extended Zenice’s presence long after checkout, keeping the brand top-of-mind and supporting repeat bookings. Zenice maintained its position as one of the highest-rated luxury homes in Venice Beach, with rave guest reviews highlighting both the home itself and the thoughtful branded experiences. WhoaPromos delivered on speed, quality, and pricing without compromise.

Guest Reviews Highlighted:

“Luxury guests can feel (and take to the beach).”
“High-quality keepsakes that extend our brand beyond booking.”
“Whoa matched and supported Zenice’s market-leading performance.”

Conclusion

Through this partnership, Zenice transformed branded products into a core part of its hospitality strategy, boosting guest satisfaction, enhancing brand recognition, and driving loyalty. With WhoaPromos, hospitality leaders like Zenice can deliver more than a stay; they deliver a lasting experience.

Check them out! https://www.zenice.com/